Privacy Policy
PRIVACY POLICY
We respect your privacy and are aware of how sensitive your personal information is ("User," "You," or "Your"). As stated in this Privacy Policy, we are dedicated to safeguarding your personal information and utilizing it only as necessary to give you the greatest service, opportunities, and products.
The company that manages the mobile application Rock Master, Rock Master Group, discloses its online information practices in this privacy statement. We believe it is critical to describe the data we gather, how we use it, and the rights you will have in relation to the personal data we process about you. The relevant data protection laws and rules are rigorously followed by Rock Master Group. The data controller under any applicable local laws is Rock Master Group.
Please be aware that this Privacy Policy should be read in combination with our Terms of Use when using the Application. You acknowledge that the Privacy Policy and the Terms of Use apply to your use of the Application by accessing it.
Different countries have different laws governing privacy and the protection of personal information. You are subject to the privacy policies of third-party websites and applications when you access or use them. To find out the privacy practices that apply to information or data stored by the website or application, please read the third party's privacy policy.
I. What Data We Gather and How We Use It
In order to run our business, including (but not limited to) providing goods, services, or information, enhancing our services to provide a better user experience, and meeting our regulatory duties, we may collect and maintain personal information about you. When we ask for your personal information, we will advise you of any legal or contractual requirements to provide the information as well as the repercussions of not doing so.
We may gather the following user-specific personal information in order to accomplish the aforementioned objectives:
User profile: Setting up a user profile is not required if you use the Application. We may gather specific information, including your email address, username, and password, if you register for a user account with the Application. You can register with us using your social media login as well (such as sign in with Apple). Please be aware, nevertheless, that we do not gather data from your social network accounts.
User material: We will gather any user content you post, share, or produce on the Application, including any images, other image files, or associated metadata, as well as data from your user account. Please be aware that any photographs uploaded openly on the Application may be downloaded and extracted by other Application users.
Avoid sharing any sensitive or confidential information via the Application, including financial account numbers, social security numbers, images of other people, details about your or their health.
We may also gather information from you when you contact customer service or submit information to the company in any other way, including your email address and other details provided when using the application.
money Information: All money transactions are handled by APPLE or GOOGLE, and Rock Master Group is not given any personal information about your transaction.
Device and Internet Usage: If you download the Application, we may gather data from your device, such as identifiers that permit us to recognize the hardware and operating system of your device. Utilizing industry-accepted identifiers, such as those authorized by the maker of your device's operating system, it is possible to obtain device information.
II. How Information Is Used
Your Right to Object - Take note that in cases where the processing of your personal information is being done in our legitimate interest, you have the right to object.
III. Information Not Protected by This Privacy Policy
Using message boards and other similar services made available through the application, we might let you exchange messages with other app users and upload content. This Privacy Policy DOES NOT PROTECT ANY OF THE INFORMATION THAT YOU PROVIDE USING THESE FEATURES. Before disclosing your information to third parties, you should review their privacy policies.
IV. Data Retention
As long as it's required and pertinent for our business, we keep your personal information. The following factors are used to determine the retention periods: (i) the length of time that the personal information is required to provide the services and run the business; (ii) the type of personal information collected; and (iii) whether we are subject to a legal, contractual, or similar obligation to retain the personal information (e.g., mandatory data retention laws, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation or disputes).
V. Data Rights in
You have the right to: (i) request access to personal information we hold about you; (ii) the correction of your personal information when it is inaccurate, out-of-date, or incomplete; (iii) request that we delete your personal information; (iv) opt-out of any marketing communications we may send you; and (v) to object to our using or holding your personal information if we do not have a legitimate reason to do so; and (iii) the portability of personal data, which entails requesting a digital copy of your personal data for yourself or another party. You have the right to revoke your consent at any moment if we are using your personal information with your consent. We don't provide personal data to outside parties for their own commercial or business purposes.
All such requests should be submitted through the channels listed below. Please be aware that if you ask for the deletion of your personal data, you might not be able to access or use some features of the Application anymore. If you require an oral response, we shall do it as soon as is reasonably possible, but no later than one month after receiving your request. In unusual circumstances, we might extend this time frame by two months, and we'll explain why. To validate your request, we could ask for identity documentation. Use the contact information provided below to get in touch with us for further information about your rights, including how to exercise them.
Additionally, you have the right to complain to an EU data protection authority or other pertinent regulator about how your personal information has been handled.
California residents have the right to request specific information about how we disclosed their personal information to third parties for their direct marketing needs throughout the previous calendar year. Your personal information is not given to unaffiliated third parties or corporate affiliates for their direct marketing uses.
VI. Security
We uphold security standards and practices intended to stop anyone, including our employees, from having unauthorized access to your data. To safeguard the security of your personal information, we employ commercially reasonable measures like (but not limited to) data encryption, firewalls, and server authentication. The Company, our employees, and any outside parties we hire to perform support services are all subject to our privacy policies and must cooperate with our privacy standards audits. We cannot guarantee the security of our servers, databases, or apps, and we cannot guarantee that any information you submit won't be intercepted while being sent to us over the Internet. This is because no information security measures are impenetrable.
VII. International Market
The United States is where the Application is hosted. As a result, personal data that we acquire from you, including through the Application, will be sent to the US. A similar level of protection to that offered by nations in other jurisdictions might not be supplied by such a transfer. As was previously said, we have a legitimate interest in using American service providers to offer you the services.
If you do not consent to the transfer and processing of your personal information in the United States or if doing so is prohibited in your home country, please refrain from using the Application.
VIII. Children's Privacy
If we become aware that a child under the age of 16 has supplied information on the Application, we will promptly erase that information since we do not knowingly collect personal information from such users.
IX. Changes
This Privacy Statement outlines our current practices and reflects our dedication to protecting your privacy. Our Privacy Policy may change in the future and will be periodically updated as we may change the information or services offered via the Application at any time. We will update this link with the new Privacy Policy if we make significant changes to it that are crucial for you to be aware of.
X. Your Questions
Please email us or stop by one of our locations if you have any questions about privacy matters or if you want to exercise your data rights as outlined above. We may monitor and/or record your phone talks with us in order to make sure we follow your directions precisely, to help us consistently improve our service, and for security reasons.
Our contact information:
Rock master group
Contact email: whalesstudio748@gmail.com
TERMS OF USE（iOS）
The terms of usage ("iOS App Terms of Use") for the iOS version of the Rock Master App constitute a binding contract. This document should be carefully read. By selecting "I Agree," installing or using the Rock Master App mobile application for iOS software and/or any updates to such software (collectively, "App") provided by Photo Translator and/or its affiliates (collectively, "Rock Master App"), you Agree to the following terms as an authorized User of the entity with which you are employed, affiliated, or associated ("Customer") and has concluded a subscription agreement for a Rock Master App.
GENERAL TERMS
You certify that you are a permitted User as defined by the Agreement. You can download the App even if you do not meet the requirements to be an authorized User; but, you won't be able to log in. The provisions of the Agreement, including any amendments or further purchases made under it, apply to the iOS App provisions of Use. Certain aspects of the Agreement are modified and/or supplemented by the iOS App aspects of Use, but only with regard to the App. The definitions given to capitalized phrases used but not defined in the iOS App phrases of Use apply to them as well. The app has a function that enables a customer user to access their Rock Master App account if they meet the following criteria:
(a) User has a valid and active Rock Master App User Account; and (b) the administrator of the relevant Customer’s Rock Master App portal has not disabled use of the App. In this respect, “portal” means an instance of the Rock Master App Product with a set of Customer Data and Customer-specific Product customizations, that is maintained by Rock Master App in a segregated password-controlled database. If Customer User uses the App, Customer Data may be transferred to and from the respective technical infrastructure systems that support Rock Master App. Additional information regarding these technical infrastructure systems and the rules that apply to such transfers is available in the Agreement. APPLE and GOOGLE Inc. may, at any time and without notice, restrict, interrupt, or prevent use of the App, or delete the App from your or Customer's APPLE and GOOGLE device(s), or require Rock Master App to do any of the foregoing, without entitling Customer or you to any refund, credit, or other compensation from Rock Master App or any third party (including, but not limited to, APPLE and GOOGLE Inc. or your network connectivity provider). The iOS App Terms of Use was last updated on 1 March 2017 (“Version Effective Date”). It is effective between you and Rock Master App as of the date you first download, install, or use the App, whichever occurs earliest and can be accessed and downloaded at: www.Rock Master App.com/en/legal/iOS/Android-app/. Rock Master App may update and change any part or all of the iOS App Terms of Use. The updated version will be posted publicly on Rock Master App’s website at the above link and will be effective and binding on the day after posting. Rock Master App encourages Customer and Users to review the iOS App Terms of Use periodically, as you are responsible for reading and complying with any amended version(s). If Customer or User objects to any such changes, Customer’s or User’s sole recourse shall be to cease using the App. Continued use of the App following the relevant Version Effective Date shall indicate Customer's and User’s acknowledgement of such changes and agreement to be bound by the updated iOS App Terms of Use.
You acknowledge and agree to Rock Master App’s Privacy Policy, which can be accessed and downloaded at: www.Rock Master App.com/en/legal/privacy-policy/ and Rock Master App’s Acceptable Use Policy, which can be accessed and downloaded at: www.Rock Master App.com/en/legal/acceptable-use-policy/.
LICENSE TO USE THE APP
The App, including software embedded in the App, is licensed, not sold, to Customer by Rock Master App only under the terms of the Agreement and Rock Master App reserves all rights not expressly granted to Customer. The App contains some open source software libraries, the license terms of which are available on written request to Rock Master App. Rock Master App and its licensors retain ownership of the software contained in the App. Unless otherwise specified in the Agreement and subject to payment of the Subscription Fee and any other undisputed amounts due, Rock Master App grants to Customer, and subsequently you as User, a limited, non-exclusive, non-assignable, non-transferable, renewable, and revocable license during the applicable Term, to access and use the App on any Supported Device and on no other devices, exclusively for Customer’s internal business purposes, as set out in the Agreement. The license granted to User and Customer for the App is a non-transferable license to use the App on any iOS devices that User owns or controls and as permitted by APPLE (“Supported Devices”). Such license permits you to use Intellectual Property Rights and Confidential Information included in the App and to make copies of software or other information strictly as necessary to download, install, and use the App. Such license shall not be construed to mean, by inference or otherwise, that Customer has any right to access or obtain any source code for the App. Without limiting the generality of anything herein, you acknowledge and agree that the App may collect use or device data for the purposes of providing services or functions that are relevant to use of the App.
APPLE TERMS
Rock Master App, and not APPLE, is solely responsible for the App and the license granted herein. APPLE has no obligation to provide maintenance and support for the App. User’s and Customer's use of the App must comply with the Usage Rules set forth in the APPLE App Store Terms of Use, which can be accessed and downloaded at: https://www.APPLE .com/legal/internet-services/itunes/us/terms.html. The App is not covered by the Rock Master App Service Level Agreement or any other service level agreement in place between Customer and Rock Master App. Nevertheless, Rock Master App will aim to provide customer support for the App to the same standard as set out in the Agreement. In order to respond to FAQs and help its customers to resolve common problems without needing direct assistance from Support, the Rock Master App help desk can be contacted by email anytime via rockmastergroup@gmail.com. APPLE is not responsible for addressing, investigating, defending, settling, or discharging any claim brought by Customer or any third party for allegations relating to the App, or your or Customer's possession and/or use of the App, including but not limited to: (a) product liability; (b) any failure of the App to comply with applicable legal or regulatory requirements; (c) consumer protection or similar legislation; or (d) infringement of third party intellectual property rights. As a User, you represent and warrant that: (a) the App will not be downloaded in, used in, or transported to a country that is subject to a U.S. Government embargo or EU government sanctions, or that has been designated by the U.S. Government or any EU government as a "terrorist-supporting" country or similar; and (b) neither Customer nor User is listed on any U.S. Government or EU government list of prohibited or restricted parties. Any claims regarding the App may be submitted via email to rockmastergroup@gmail.com. Notwithstanding anything to the contrary in the Agreement, APPLE and its subsidiaries are third-party beneficiaries of the iOS App Terms of Use, and have the right (and shall be deemed to have accepted the right) to enforce the iOS App Terms of Use against you and Customer. To the maximum extent permitted by applicable law, APPLE will have no warranty obligation whatsoever with respect to the App, and will not be liable for any claims, losses, liabilities, damages, costs, or expenses attributable to any failure of the App to conform to any warranty. APPLE shall not be required to provide a refund to you or Customer under any circumstances.
TERM AND TERMINATION
Rock Master App may terminate access to the App at any time upon thirty (30) days' notice to the Customer without cause, or immediately upon notice to the Customer if: (a) any third party (such as Apple or your network connectivity provider) restricts, prevents, or no longer authorizes the installation or use of the App on your Supported Device or over your network; or (b) any of the Customer's Users is using the App in a way that contravenes Rock Master App's Acceptable Use Policy. The iOS App Terms of Use also expire when the customer's subscription to the Rock Master APP is terminated or runs out, regardless of the cause. All copies of the App in Customer's possession, including those on all of its Users' devices, must be deleted or destroyed after any such termination or expiration, at which point Customer and its Users will no longer be authorized to use the App. A customer's right to a refund, credit, or other form of payment from Rock Master App under the Agreement, any other agreement, or from a third party is not affected by the termination of the iOS App Terms of Use.
TERMS OF USE（Android）
The terms of usage ("Android App Terms of Use") for the Android version of the Rock Master App constitute a binding contract. This document should be carefully read. By selecting "I Agree," installing or using the Rock Master App mobile application for Android software and/or any updates to such software (collectively, "App") provided by Photo Translator and/or its affiliates (collectively, "Rock Master App"), you Agree to the following terms as an authorized User of the entity with which you are employed, affiliated, or associated ("Customer") and has concluded a subscription agreement for a Rock Master App.
GENERAL TERMS
You certify that you are a permitted User as defined by the Agreement. You can download the App even if you do not meet the requirements to be an authorized User; but, you won't be able to log in. The provisions of the Agreement, including any amendments or further purchases made under it, apply to the Android App provisions of Use. Certain aspects of the Agreement are modified and/or supplemented by the Android App aspects of Use, but only with regard to the App. The definitions given to capitalized phrases used but not defined in the Android App phrases of Use apply to them as well. The app has a function that enables a customer user to access their Rock Master App account if they meet the following criteria:
(a) User has a valid and active Rock Master App User Account; and (b) the administrator of the relevant Customer’s Rock Master App portal has not disabled use of the App. In this respect, “portal” means an instance of the Rock Master App Product with a set of Customer Data and Customer-specific Product customizations, that is maintained by Rock Master App in a segregated password-controlled database. If Customer User uses the App, Customer Data may be transferred to and from the respective technical infrastructure systems that support Rock Master App. Additional information regarding these technical infrastructure systems and the rules that apply to such transfers is available in the Agreement. GOOGLE and GOOGLE Inc. may, at any time and without notice, restrict, interrupt, or prevent use of the App, or delete the App from your or Customer's GOOGLE and GOOGLE device(s), or require Rock Master App to do any of the foregoing, without entitling Customer or you to any refund, credit, or other compensation from Rock Master App or any third party (including, but not limited to, GOOGLE and GOOGLE Inc. or your network connectivity provider). The Android App Terms of Use was last updated on 1 March 2017 (“Version Effective Date”). It is effective between you and Rock Master App as of the date you first download, install, or use the App, whichever occurs earliest and can be accessed and downloaded at: www.Rock Master App.com/en/legal/Android/Android-app/. Rock Master App may update and change any part or all of the Android App Terms of Use. The updated version will be posted publicly on Rock Master App’s website at the above link and will be effective and binding on the day after posting. Rock Master App encourages Customer and Users to review the Android App Terms of Use periodically, as you are responsible for reading and complying with any amended version(s). If Customer or User objects to any such changes, Customer’s or User’s sole recourse shall be to cease using the App. Continued use of the App following the relevant Version Effective Date shall indicate Customer's and User’s acknowledgement of such changes and agreement to be bound by the updated Android App Terms of Use.
You acknowledge and agree to Rock Master App’s Privacy Policy, which can be accessed and downloaded at: www.Rock Master App.com/en/legal/privacy-policy/ and Rock Master App’s Acceptable Use Policy, which can be accessed and downloaded at: www.Rock Master App.com/en/legal/acceptable-use-policy/.
LICENSE TO USE THE APP
The App, including software embedded in the App, is licensed, not sold, to Customer by Rock Master App only under the terms of the Agreement and Rock Master App reserves all rights not expressly granted to Customer. The App contains some open source software libraries, the license terms of which are available on written request to Rock Master App. Rock Master App and its licensors retain ownership of the software contained in the App. Unless otherwise specified in the Agreement and subject to payment of the Subscription Fee and any other undisputed amounts due, Rock Master App grants to Customer, and subsequently you as User, a limited, non-exclusive, non-assignable, non-transferable, renewable, and revocable license during the applicable Term, to access and use the App on any Supported Device and on no other devices, exclusively for Customer’s internal business purposes, as set out in the Agreement. The license granted to User and Customer for the App is a non-transferable license to use the App on any Android devices that User owns or controls and as permitted by GOOGLE (“Supported Devices”). Such license permits you to use Intellectual Property Rights and Confidential Information included in the App and to make copies of software or other information strictly as necessary to download, install, and use the App. Such license shall not be construed to mean, by inference or otherwise, that Customer has any right to access or obtain any source code for the App. Without limiting the generality of anything herein, you acknowledge and agree that the App may collect use or device data for the purposes of providing services or functions that are relevant to use of the App.
GOOGLE PLAY TERMS
Rock Master App, and not GOOGLE, is solely responsible for the App and the license granted herein. GOOGLE has no obligation to provide maintenance and support for the App. User’s and Customer's use of the App must comply with the Usage Rules set forth in the GOOGLE App Store Terms of Use, which can be accessed and downloaded at: https://www.GOOGLE .com/legal/internet-services/itunes/us/terms.html. The App is not covered by the Rock Master App Service Level Agreement or any other service level agreement in place between Customer and Rock Master App. Nevertheless, Rock Master App will aim to provide customer support for the App to the same standard as set out in the Agreement. In order to respond to FAQs and help its customers to resolve common problems without needing direct assistance from Support, the Rock Master App help desk can be contacted by email anytime via rockmastergroup@gmail.com. APPLE is not responsible for addressing, investigating, defending, settling, or discharging any claim brought by Customer or any third party for allegations relating to the App, or your or Customer's possession and/or use of the App, including but not limited to:(a) product liability; (b) any failure of the App to comply with applicable legal or regulatory requirements; (c) consumer protection or similar legislation; or (d) infringement of third party intellectual property rights. As a User, you represent and warrant that: (a) the App will not be downloaded in, used in, or transported to a country that is subject to a U.S. Government embargo or EU government sanctions, or that has been designated by the U.S. Government or any EU government as a "terrorist-supporting" country or similar; and (b) neither Customer nor User is listed on any U.S. Government or EU government list of prohibited or restricted parties. Any claims regarding the App may be submitted via email to rockmastergroup@gmail.com. Notwithstanding anything to the contrary in the Agreement, GOOGLE and its subsidiaries are third-party beneficiaries of the Android App Terms of Use, and have the right (and shall be deemed to have accepted the right) to enforce the Android App Terms of Use against you and Customer. To the maximum extent permitted by applicable law, GOOGLE will have no warranty obligation whatsoever with respect to the App, and will not be liable for any claims, losses, liabilities, damages, costs, or expenses attributable to any failure of the App to conform to any warranty. GOOGLE shall not be required to provide a refund to you or Customer under any circumstances.
TERM AND TERMINATION
Rock Master App may terminate access to the App at any time upon thirty (30) days' notice to the Customer without cause, or immediately upon notice to the Customer if: (a) any third party (such as GOOGLE or your network connectivity provider) restricts, prevents, or no longer authorizes the installation or use of the App on your Supported Device or over your network; or (b) any of the Customer's Users is using the App in a way that contravenes Rock Master App's Acceptable Use Policy. The Android App Terms of Use also expire when the customer's subscription to the Rock Master APP is terminated or runs out, regardless of the cause. All copies of the App in Customer's possession, including those on all of its Users' devices, must be deleted or destroyed after any such termination or expiration, at which point Customer and its Users will no longer be authorized to use the App. A customer's right to a refund, credit, or other form of payment from Rock Master App under the Agreement, any other agreement, or from a third party is not affected by the termination of the Android App Terms of Use.
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